Terms of Service

PLEASE READ CAREFULLY. These Terms of Service (“Terms”) govern access to and use of the Company Branded Goods, Inc. (“CBG”) platform, including the Company-branded store and any related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Authorized Use

The Service is provided solely for employees and authorized users of participating client companies. You represent that you are authorized to place orders under your employer’s or client’s program and that all information you provide is accurate and complete. Unauthorized access or use is strictly prohibited.

2. Program Rules, Orders, and Limits

Orders are subject to budget, inventory, and per-user allowances established by the client program. CBG may cancel, limit, or substitute items to comply with program rules, spending caps, inventory constraints, or compliance requirements. Pricing, availability, and specifications may change without notice.

3. Shipping, Risk of Loss, and Delivery

Title and risk of loss transfer upon delivery to the carrier. Delivery dates are estimates only. CBG is not liable for delays outside its reasonable control, including carrier disruptions, supply chain issues, force majeure events, or address inaccuracies provided by the user.

4. Returns and Replacements

Returns or replacements are limited to manufacturing defects, fulfillment errors, or damage in transit, and must be reported within the program’s stated window. Custom-branded goods are otherwise non-returnable. CBG may require proof of damage or defect and may, at its discretion, repair, replace, or refund the affected item.

5. Data and Privacy

CBG handles personal and order data in accordance with its Privacy Policy. By using the Service, you consent to such processing and to the disclosures described therein.

6. Intellectual Property

All content, trademarks, and materials on the Service (excluding client-supplied marks) are the property of CBG or its licensors. Client marks are used under license solely for fulfillment of the client program. No rights are granted except as expressly stated.

7. Disclaimers

THE SERVICE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CBG DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBG’S TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR PRODUCTS SHALL NOT EXCEED THE AMOUNTS PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. CBG WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION.

9. Indemnity

You agree to indemnify and hold harmless CBG and its affiliates from any claims, losses, or liabilities arising out of your misuse of the Service, violation of these Terms, or breach of program rules.

10. Changes to Terms

CBG may update these Terms from time to time. Material changes will be posted to the Service. Continued use after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules. Any disputes shall be resolved exclusively in state or federal courts located in Delaware, and you consent to such jurisdiction and venue.

12. Contact

For questions about these Terms, contact: legal@companybrandedgoods.com.